Thursday, September 21, 2017

How to get along

This is a list, in no particular order, of the most practical advice that I've heard, read, or learned over the decades. While a few of these appear to apply more to business and employment, they actually apply in all interactions with other human beings.

pexels.com
  • Don't save the best for last. As a practice, saving the best for last reduces our appreciation for all the lesser stuff because we tend to focus on the best parts. Conversely, when the best is gone, that which remains has a larger significance. (Since I deduced this while eating a watermelon slice, reserving the sweetest center for last, I dubbed it Watermelon Theory #1.)
  • Don't expect or demand that things be perfect. When trying to make things work among human beings, insisting any plan or performance be perfect will likely debilitate the participants and defeat the purpose. However, it is not an excuse to fail to do your best work within the time and resources allotted. (This is a formalized version of my Watermelon Theory #2, which arose from a decision to swallow the seeds rather than spit them out. It's a long story.)
Tristan Schmurr, Flickr.com
  • Take on the job everyone dreads. It usually provides the most opportunities. (I've dubbed this one my Dirty Garage Theory, a conclusion from a time when I was about eleven years old and I decided, on my own, to clean and straighten up our family's two-car garage. I think my folks were still giddy about that when I went off to college.)
  • If you can do a job sitting down, then sit down. Don't make a job
    harder than it has to be, for yourself or others. (This I credit to a co-worker, back in the day.)
  • Fail often. Practice assumes failures, and you don't get good at
    Uline.com
    anything without practice. Embrace your failures. Learn from them; they're likely your most valuable lessons. (Lots of folks had this figured out long before I did.)
  • When you've screwed up, own up to it without hesitation. It not only reduces the wind in your critics' sails, it can increase your respect among others. Still, it's always hard to do; better get used to it. (I figured this one out years ago when I went to the boss and told him how and why I'd made a mess of things, what I'd done to sort things out, and what I would do to make sure it didn't happen again. He regarded me in silence for several seconds, then grouched that I'd left him nothing to say, as I'd already covered all his points. He told me to get back to work.)
  • When you've screwed up, go out of your way to make up for it, even if
    theblondecoyote.com, edited
    it costs extra. This is especially true if you've disappointed a customer, an employer, or a loved one. Or anyone else. (From A Passion for Excellence, by Peters and Austin.)
  • Promise less, deliver more. Be absolutely certain you can deliver what, when, and for how much you promise. Better to underestimate than overestimate your performance. Then do better: more, sooner, or for less. (Also from A Passion for Excellence.)
  • Don't save up your good times for retirement; take them when you can. (From a retired and disabled acquaintance in La Junta, Colorado, about 1972. From personal experience, I'm glad I followed his advice.)
  • I saved the best for last. Do unto others as you would have them do
    Creative Commons
    unto you.
     You just can't go wrong when applying the Golden Rule. But, to avoid a common misunderstanding, treat others the way they'd like to be treated, the same as you'd want your preferences observed by others. For instance, just because you like licorice doesn't mean that other people do, too.
It's difficult to appreciate ideas like these until you've really fouled-up a time or two and are willing to look at yourself critically. And it usually requires the full development of the brain's frontal lobe. The frontal lobe is where fine judgment and evaluative abilities are centered. The maturing of that region often extends into one's mid-twenties.
Creative Commons

So, that's it, the best I've got, after sixty-eight years. I wonder if having this list when I was twenty-five might have made a difference? With a heavy sigh, I have to reckon not. Experience is the best teacher. But maybe having ideas like these in hand would have crystallized the lessons sooner. Maybe.


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Tuesday, July 4, 2017

Pizza advice

My preferred toppings are sau-
sage, mushrooms, and onions.
As I look back, two pieces of advice stand out as the most appreciated, in a lifetime of receiving advice. But, to diverge momentarily, why is it that advice comes in pieces, I wonder. Oh, and (SPOILER ALERT) title and graphics aside, this post has nothing whatsoever to do with pizza, other than as a play on the words, "piece of advice."

But, to return to the topic.

My first full-time job was in my early teens, during school summer holiday breaks in the mid '60s. I was a utility worker for an smallish outfit in Toledo, Ohio, called National Canvas Products. I worked at whatever job needed some extra help. Many of my co-workers were off-duty city firefighters. (Toledo's fire department worked a twenty-four hours on, forty-eight hours off, shift rotation.) And a fair portion of those firefighters were veterans of the various armed services during World War Two and the Korean conflict.

One summer, I fabricated and assembled canvas boat tops. They were one of several leisure activity-related products—tents, sleeping bags, boat covers, snowmobile windshields, ping-pong tables—the company turned out. Working on the boat tops, I performed various tasks, from bending the aluminum tubing frames on wooden templates, called jigs, to assembling and packing the shipping cartons.

Among those men I usually worked with was a fireman, Robert "Pat" Patterson. I suspect that his advice originated from time spent in the service.  I was standing at a fabrication table doing some small-piece hardware assembly job, when Pat came over with a stool and said to me:

"When you can do a job sitting down, sit down."

It was a good piece of advice, easily generalizable to various applications, all related to not making the work harder than it had to be. It served me well throughout my career, especially when I was a supervisor of other employees. Making workers' jobs easier almost always means that more work can get done.

    Mr. Majestyk was filmed largely
    on location in and around La Junta,
    including the community hospital's
    emergency room, with a couple of
    the nurses as extras.
The other piece of advice was offered about a decade later, while I was
working at the small community hospital in La Junta, Colorado. An older man, a retired business owner, was admitted to the hospital several times during my tenure as an orderly, a male nurse aide. He had a number of respiratory and circulatory problems that had a tendency to flare up and require brief periods of close medical supervision. Both of us being friendly type of guys, we developed an acquaintanceship.

One summer afternoon, my wife and I were riding our bikes around the shady residential streets when someone called out to us from the deep shadow of their front porch. Turned out to be my good acquaintance and his wife, who invited us to join them for some iced tea.

We enjoyed listening to their tales of an earlier and woolier La Junta and some of the trials of building a business there. But it was something he said, just before we went on our way, that stuck out. He'd lamented that the travel and activity plans they'd made for retirement were now impossible due to his maladies. He felt it was a mistake to have worked so hard during his life and to have deprived his wife of the enjoyments they'd both wanted. He said:

"Don't save up your good times for retirement; take them when you can."

I took this piece of advice to heart and followed it at every opportunity. And I am very, very glad I did.

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